Our response to the Caronavirus Emergency
Since we supply eyeglasses and contact lenses, which are classified as medical devices, we are open on a limited basis, and may reduce hours. We will limit the number of people in store to one (or two if they come together).
We are available for eyeglass repairs and replacement, and contact lens supply replenishment. We also have Smart Exam which uses telemedicine to renew contact lens prescriptions and prescribe eyeglasses.
If you run out of contact lenses, or have eyeglasses in genuine need of repair or replacement, call the store. Leave a message if nobody answers. We'll make arrangements for you to replenish your contact lenses or repair or replace your eyeglasses.
Our contact lens and stock eyeglass lens distributors are still taking orders and shipping. Some of the custom lens laboratories we use are still open so we can get progressive lenses as well.
Contact lens prescriptions can be renewed via Smart Exam which uses telemedicine to have a remote ophthalmologist write the prescription renewal. Eyeglass prescriptions can be provided using the same system. We will not be able to do any new contact lens fittings.
We will be operating on reduced hours, and we intend to maintain social distancing, so be sure to call ahead to find a time when we can see you.
Please call ahead to arrange a time that we can accommodate you.
Thank you for your cooperation.
There is a lot of misinformation and superstition surrounding the cleaning of eyeglasses. This video shows the safe and effective ways to clean your eyeglasses.
Don't Use Windex To Clean Your Eyeglasses - Here's Why:
Some people have used
Windex or other glass cleaners to clean their eyeglasses and it has worked OK, but there are risks to your lenses. Chemicals in Glass Cleaners can react with the lenses or the lens coatings and damage them. Anti-reflective coatings like Crizal can peel.
Some lens materials can deteriorate from reaction with the chemicals in glass cleaners. Polycarbonate is widely used in eyeglass lenses because they are lightweight, thin, and extremely resistant to breakage but glass cleaners destroy them in just a few months.
The lens in these photos was only a few months old, yet the lenses have cracks forming at the edge. It is a polycarbonate lens, and the patient was using Windex to clean her glasses.
Notice this lens has two large cracks forming.
Notice in this photo there are many smaller cracks forming at the edge in addition to the large cracks.
The lens is a Varilux progressive with Transitions VII. Those options make for an expensive lens. We replaced the lenses at no charge for her and when she revealed that she was cleaning them with Windex, we counselled her to not do so. We recommend the methods shown in the video above.
Avoid any solvents for cleaning your eyeglasses as well. Acetone, paint thinner, lacquer thinner, WD40, and lighter fluid may damage your lenses or the coatings on them.
If you have something on your lenses that you can't get off, bring it to your optician for advice and help. We don't charge for little things like that, and are glad to see you.