Our response to the Caronavirus Emergency
Since we supply eyeglasses and contact lenses, which are classified as medical devices, we are open on a limited basis, and may reduce hours. We will limit the number of people in store to one (or two if they come together).
We are available for eyeglass repairs and replacement, and contact lens supply replenishment. We also have Smart Exam which uses telemedicine to renew contact lens prescriptions and prescribe eyeglasses.
If you run out of contact lenses, or have eyeglasses in genuine need of repair or replacement, call the store. Leave a message if nobody answers. We'll make arrangements for you to replenish your contact lenses or repair or replace your eyeglasses.
Our contact lens and stock eyeglass lens distributors are still taking orders and shipping. Some of the custom lens laboratories we use are still open so we can get progressive lenses as well.
Contact lens prescriptions can be renewed via Smart Exam which uses telemedicine to have a remote ophthalmologist write the prescription renewal. Eyeglass prescriptions can be provided using the same system. We will not be able to do any new contact lens fittings.
We will be operating on reduced hours, and we intend to maintain social distancing, so be sure to call ahead to find a time when we can see you.
Please call ahead to arrange a time that we can accommodate you.
Thank you for your cooperation.
We Can Renew Your Contact Lens Prescription For Online Ordering
We understand that many of you prefer to get your contact lenses from online sources.
In New York, contact lens prescriptions expire after 1 year. Online contact lens suppliers will direct you to get an updated Rx if their records show your prescription is older than one year.
For those that are satisfied with their current contact lens prescription, this requirement can seem like a major inconvenience.
We offer contact lens Rx renewal at convenient times for those that are having no discomfort issues with their current contact lenses. A Smart Exam with our SVOne takes only a few minutes and will do a refraction to see if you need any change in prescription for clear vision. The remote Ophthalmologist will then email a copy of your updated RX to you.
The Smart Exam requires a photo of the packages of your existing contact lenses, so be sure to bring along the contact lens packages from your current lenses.
The SVOne Smart Exam is only available during times when we don't have an optometrist on premises. Please call to find out the best time to come in for a contact lens Rx update through Smart Exam